Shipping Policy
Thank you for shopping with KOSPET UK. This shipping policy applies to all orders placed on our UK website and shipped to addresses within the United Kingdom.
Order Processing
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All orders are processed within 24 to 72 working hours (Monday to Friday, excluding public holidays).
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Once your order is shipped, you will receive a shipping confirmation email with tracking details.
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Please note: The shipping time does not include the processing period.
Shipping Methods & Estimated Delivery Times
From UK Warehouse
Location: Plot 1, Lyons Park, Amazon Fulfillment Center, Lyons Dr, Coventry, West Midlands, CV5 9PF
| Shipping Method | Estimated Delivery Time |
|---|---|
| Royal Mail Tracked 24 | 1–2 business days |
| Royal Mail Tracked 48 | 2–3 business days |
| UK EVRi Standard 24 | 1–2 business days |
| UK EVRi Standard 48 | 2–3 business days |
From China Warehouse (for selected products)
| Shipping Method | Estimated Delivery Time |
|---|---|
| DHL Express / UPS | 4–9 business days |
| Royal Mail / UK EVRi | 4–9 business days |
Shipping Costs
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Free standard shipping is available for orders over £59.00 GBP.
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For orders under £59.00 GBP, standard shipping fees apply.
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Shipping costs are calculated at checkout based on order weight, delivery method, and location.
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All applicable shipping charges will be displayed before completing your purchase.
Delivery Areas
We currently ship to all parts of the United Kingdom, including:
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England
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Scotland
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Wales
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Northern Ireland
Holiday Shipping Delays
Please note that UK public holidays (e.g., Bank Holidays) may cause delays in shipping or delivery. Kindly allow additional processing and delivery time during these periods.
Address Accuracy
To ensure successful delivery:
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Enter your full shipping address, including building number, street name, apartment or unit number, and a valid phone number.
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Our system uses third-party address verification, so your address must match official billing records.
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Orders returned due to incorrect or incomplete addresses will not be reshipped automatically. If the parcel is lost due to subjective reasons such as address failure, KOSPET cannot be responsible.
Tracking Your Order
You can track your shipment via:
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The tracking link in your shipping confirmation email
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The Order Status page on our website
Contact Us
If you experience delays or have any questions regarding your shipment, please contact us at:
support@kospet.com